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Orders placed before 4 pm on a working day are dispatched the same day from Pirate Vapes. Delivery time depends on the service you choose, and your order is sent tracked so you can follow it properly. For full UK delivery times, check our Delivery Information page.

Yes, we offer free UK delivery on orders over £40. If your order is below that, the delivery charge will be shown clearly at checkout before you pay, so there are no surprises.

Yes. Pirate Vapes only stocks products sourced from authorised UK suppliers. Every nicotine product we sell is listed on the MHRA Notified Products List, so you can shop vape kits, e-liquids, pods, and nicotine pouches with confidence.

Yes. Vape and nicotine products are strictly for adults aged 18 and over. Pirate Vapes verifies age at checkout, and ID may also be requested on delivery. Our Age Verification page explains the full process.

No. Single-use disposable vapes were banned across the UK in June 2025. Pirate Vapes now focuses on rechargeable and refillable options, including prefilled pod kits, replacement pods, and disposable vape alternatives that last longer and offer better value.

We accept major payment methods, including Visa, Mastercard, Maestro, American Express, and Klarna where available. You’ll see all payment options clearly at checkout before completing your order.

Yes. You have 28 days to return unwanted items, as long as they meet our return conditions. Faulty products are covered too. Contact Pirate Vapes first, and we’ll guide you through the return process. Full details are on our Return Policy page.

No, you can check out as a guest. Creating an account just makes future orders quicker, lets you track your purchases, and helps you earn points through Crew Rewards.

Crew Rewards is the free Pirate Vapes loyalty scheme. You earn points when you shop, then turn those points into money off future vape orders. Head to the Crew Rewards page to create your account and start earning.

Pods and coils are not one-size-fits-all. Pirate Vapes lists replacement pods and vape coils by the exact device they fit, so you can match them without guessing. Still unsure? Contact us and we’ll point you to the right one.