Cookie Policy

This policy explains how Pirate Vapes (piratevapes.co.uk) uses cookies and similar technologies, what they do, and how you can control them. It sits alongside our Privacy Policy, which covers how we handle your personal data more broadly.

What cookies are

Cookies are small text files that a website places on your device when you visit. They let the site remember things like what's in your basket, keep you signed in, and understand how the site is being used. Some are essential to how the site works, and others are optional.

The cookies we use

We group cookies into four types.

Strictly necessary cookies. These keep the site working: your basket, secure checkout, age verification, and account login all rely on them. The site can't function properly without these, so they don't require consent.

Functional cookies. These remember your preferences, such as your region or previous choices, so the site behaves the way you expect next time.

Analytics and performance cookies. These tell us how visitors use the site, which pages are popular and where people run into problems, so we can improve it. The data is aggregated.

Marketing cookies. These help us show relevant offers and measure how well our communications work. They may be set by Treat Verse Ltd or by third parties.

Your consent and how to manage cookies

Under UK law, we only set non-essential cookies (functional, analytics, and marketing) with your consent. When you first visit, our cookie banner lets you accept or reject these, and you can change your choice at any time through the "Cookie Settings" link in the footer of our site. 

You can also control cookies through your browser settings, including blocking or deleting them. Bear in mind that if you block strictly necessary cookies, parts of the site, such as checkout, may not work.

Third-party cookies

Some cookies are set by the third-party services we use, such as analytics, payment, reviews, live chat, and embedded content. We choose these providers carefully, but their cookies are governed by their own policies. We use third-party services in the following categories:

• Analytics: Google Analytics

• Payments: Stripe, Worldpay, PayPal

• Reviews: Trustpilot, Judge.me

• Live chat: Tidio, Zendesk

• Email marketing: Klaviyo, Mailchimp

Changes to this policy

We may update this policy as the site and the services we use change. The current version is always on this page, with the date below.

Contact us

For any question about cookies or your data, contact us at support@piratevapes.co.uk. For how electronic marketing and communications work, see our PECR Policy. 

 

Pirate Vape Contact Details

• Legal Company Name: TREAT VERSE LTD (T/A Pirate Vape)
• Company No.: 16935581
• Phone: +44 7733 647231
• Email: ssupport@piratevapes.co.uk
• Address: 10 Parkfield Avenue, Manchester, England, M14 4HL